Refund policy

At Weartheory, we want you to be satisfied with your purchase. If you are not completely satisfied with an item, you may request a return subject to the terms below.

Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

  • Be unworn and unused
  • Be in its original condition
  • Have all original tags attached, where applicable
  • Be returned in the original packaging when reasonably possible
  • Not be damaged, altered, washed, or otherwise used

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items marked as final sale
  • Gift cards
  • Items that have been worn, washed, damaged, or altered
  • Personalized or custom-made products, unless they arrive damaged or defective

How to Request a Return

Before sending an item back, please contact us at support@weartheory.site or (662) 337-0070 with your order number and the reason for the return.

We will provide return instructions if your request qualifies under this policy.

Please do not send merchandise to our business address unless we have specifically instructed you to do so.

Return Shipping

Unless the item is defective, damaged, or we sent you the wrong item, the customer is generally responsible for return shipping costs.

If we sent you the wrong item or your item arrived defective or damaged, please contact us as soon as possible so we can determine the appropriate resolution.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Original shipping charges may be non-refundable unless otherwise required by applicable law or the issue resulted from an error on our part.

Exchanges

If you need a different size or item, please contact us before returning your order. Exchanges are subject to product availability.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains the wrong item, please contact us at support@weartheory.site or (662) 337-0070 as soon as possible. Please include your order number and, when applicable, photographs showing the issue.

Contact

Weartheory
1966 400 Rd
Dundee, MS 38626
United States
Phone: (662) 337-0070
Email: support@weartheory.site